Terms of Service

Last Updated: November 11, 2026 · Sultanate of Oman (MOCIIP Registered CR-1148920)

Legal Overview

FixIt Technologies LLC operates an on-demand marketplace connecting customers with certified third-party technicians, licensed automotive mechanics, and transport operators across Dhofar Governorate, Sultanate of Oman.

1. Acceptance of Terms

By downloading, installing, or interacting with the FixIt applications or web portal, you agree to comply with and be legally bound by these Terms of Service and applicable laws of the Sultanate of Oman.

2. Service Marketplace & Certified Vendors

All vendors, shops, and technicians offering repair or roadside services on the FixIt platform are required to submit valid Commercial Registrations (CR) verified against the Oman Business Platform (MOCIIP) and maintain valid trade licenses.

3. Pricing, Bidding & Escrow Payments

Prices for repairs and services are agreed upon between the customer and the technician through FixIt's real-time bidding engine. Payment is held in secure platform escrow and is only released to the vendor upon customer inspection and electronic job sign-off.

4. 14-Day Service Warranty Policy

Qualifying repairs include an official 14-day FixIt Warranty Guarantee. If the identical mechanical or electrical issue reoccurs within 14 days of job completion, the vendor must revisit free of charge or issue a platform credit refund.

5. Termination & Dispute Resolution

FixIt reserves the right to suspend any user or vendor found violating quality standards or Oman consumer protection regulations. Any disputes not resolved through in-app arbitration are subject to the exclusive jurisdiction of the competent courts in Salalah, Oman.